AOL Grr

Sometimes I really dislike America On Line. Why? For things like today. They obviously had some sort of security breach on their system that resulted in spam or some other such nonsense. What do they do instead of admitting their error? Accuse me of violating their Terms of Service. When I called them up complaining about it, the phone tech apoligized and admitted the problem was theirs.

It just annoys me that companies have no ethics or integrity any longer when dealing with their customers. Instead of taking responsibility they instead try to slough off the problem by blaming others, even their customers! Sorry, but you'll gain and retain more customers by acting fairly and with honesty rather than childish "Not me!" attitudes.